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DHL Cargo Packers and Movers Privacy Policy
Privacy Policy 1. Introduction DHL Cargo Packers and Movers is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. 2. Information We Collect We may collect the following types of personal information: Personal Identification Information: Name, address, phone number, email address, and other contact details. Payment Information: Credit/debit card details, bank account numbers, and other payment-related information. Service-Related Information: Details about the goods being packed, moved, or stored, including inventory lists, special instructions, and delivery addresses. Digital Information: IP address, browser type, operating system, and other technical information collected through our website or online services. 3. How We Use Your Information We use the collected information for the following purposes: Service Delivery: To provide and manage packing, moving, and storage services. Customer Support: To communicate with you, address inquiries, and handle complaints. Payment Processing: To process transactions and manage billing. Improvement of Services: To analyze data for improving our services, enhancing customer experience, and conducting market research. Legal Compliance: To comply with legal obligations, including record-keeping and regulatory requirements. 4. Information Sharing and Disclosure We do not sell or rent your personal information to third parties. However, we may share your information with: Service Providers: Third-party vendors who assist with packing, moving, storage, payment processing, and other business operations. Legal Authorities: If required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. 5. Data Security We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. 6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it. 7. Your Rights You have the right to: Access: Request a copy of the personal information we hold about you. Correction: Request corrections to any inaccuracies in your personal information. Deletion: Request the deletion of your personal information, subject to legal requirements. Objection: Object to the processing of your personal information for certain purposes. Withdrawal of Consent: Withdraw any consent you have provided to us for processing your personal information. To exercise these rights, please contact us using the information provided in the "Contact Us" section below. 8. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website. 9. Third-Party Links Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the "Effective Date" at the top of this policy. 11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@dhlcargopackersmovers.co.in Phone: 829-601-5004 Address: Himalaya Plaza,Dankuni, OPP.FCI, Kolkata- 712311
